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Cancellation policy

We make your online reservation extremely satisfying, comfortable and without apprehension over your security and privacy.

Please inform us of all cancellations immediately. These conditions apply and are subject to change without prior notice.

In all cases, refunds apply only to paid selling rates and exludes the processing fee which is absolutely non-refundable once credit cards are charged.

Regular Season (June, July, August, September and October)

Cancellations received not less than 21 working days (excluding Sat, Sun and public holidays) prior to check-in date will be entitled to a full refund.
Cancellations received less than 20 working days (excluding Sat, Sun and public holidays) prior to check-in date are subject to a cancellation charge equivalent to a (1) one-night stay (per person).

Peak Season (November - May and legal holidays)

Cancellations received not less than 21 working days (excluding Sat, Sun and public holidays) prior to check-in date will be entitled to a full refund.
Cancellation received within 15 to 20 working days (not including Sat, Sun & Public
Holidays) prior to check-in date are subject to a cancellation charge equivalent to 50% of selling rate.
Less than 15 days notification is non-refundable.

GENERAL TERMS AND CONDITIONS:

Credit Card payments are charged with a 6% processing fee that is non-refundable.
Rates are available only through booking with manila.bestasiaphilippines.com.
Rates are not applicable to walk-in guests at the hotel / resort counter.
Rates are subject to change without prior notice.

Thank you for using our service. In anyway that we can assist you further, please do not hesitate to contact us: help@bestasiatravel.com

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